Help & getting started
Three roles, three quick guides. Everyone signs in the same way: enter your email, tap the link we send you, and you're in — no password, no phone number.
Cleaning business owners (Property Admins)
You create properties, set standards, and review proof.
- 1Create your account, then tap “+ Property” on the dashboard and enter the property's name and address.
- 2Do the photo walkthrough: snap each room and TidyProof suggests zones — adjust names, add reference photos, and write the expectations that define “done right.”
- 3Optionally send the plan to your client for sign-off, so the standard is agreed before the first clean.
- 4Invite your team from the Team tab — staff on your roster, partner companies with their own crews, or a temp for a single job.
- 5Create the cleaning schedule (one-time or recurring). Assignees see full details starting 24 hours before each visit.
- 6When a job is submitted, review the room-by-room proof: approve it, or flag specific rooms for rework with a comment. Then send your branded completion report.
Cleaners & crews
You see exactly what's expected, and show your work in seconds.
- 1Tap the invite link in your email and sign up with that same email address — that's it.
- 2Your jobs appear on the dashboard. Full details — rooms, expectations, reference photos, door codes and wifi — unlock 24 hours before the visit.
- 3Check in when you start (optional, for your own record — TidyProof is not a time clock).
- 4Work each room, then snap the proof photos it asks for. Reference photos show exactly what the finished room should look like.
- 5When every room is done, submit. If something needs a second pass, you'll see exactly which room and why — fix it, re-photograph, resubmit.
Property owners & managers
You approve the plan and see the proof.
- 1Tap the invite from your cleaning company and sign up with your email.
- 2Review the cleaning plan and sign off — or request changes — so the standard is yours, too.
- 3Keep your property's access details (door code, wifi) current in My Property; cleaners only see them in the day before a scheduled visit.
- 4After each visit, see the completion report and photo proof, plus the full service history of your property.
Common questions
Why is there no password?
TidyProof signs everyone in with a secure link sent to their email. There's nothing to forget, nothing to reuse, and nothing to steal — and we never ask for a phone number.
Is this a surveillance or time-tracking tool?
No — by design and by principle. There's no GPS tracking, no time clock, and no productivity scoring. Check-in/out exists only as a cleaner's own record, and nobody gets per-cleaner speed metrics.
Who can see the photos?
Only people with a role on that property, and only what their role allows. Photos are stored privately — there are no public links — and location metadata is stripped from every upload.
What languages does TidyProof speak?
English and Spanish (US and Mexico varieties) across the entire app, including emails. Each person picks their own language in Settings.
Does TidyProof replace my scheduling or payroll tools?
No. You can set recurring cleaning dates so jobs appear automatically, but TidyProof deliberately isn't a scheduling, payroll, or invoicing system — it does expectations and proof, excellently.
What if the connection drops mid-job?
Keep working — photos and checkmarks are held on your phone and sync when you're back online. A badge shows anything still waiting to upload.